RevMaxX AI Faq

Medical coding in digital SOAP clinical notes is a crucial process that ensures accurate documentation and billing for healthcare services rendered to patients. One of the prominent names in this field is RevMaxx AI FAQ, which specializes in providing comprehensive solutions for medical coding and billing needs.

GENERAL

1) How can RevMaxx customized service help my practice and my team?

Our customised services are primarily tailored to help you escape the extra hassle faced in every out-patient scheduling, documentation and medical coding at your clinic/hospital.

Every day, we display your patient schedule following the patient appointment time and date in your personalised dashboard. That way, you won’t be needing an assistant to let you know your next patient.

2) How long does it take RevMaxx to generate digital SOAP clinical notes and medical codes after submitting my recording?

Unlike traditional medical coding software which takes a minimum of 1 hour to 3 hours for accurate transcription and coding, RevMaxx generates detailed digital SOAP clinical notes and subsequent medical code in a matter of only a few minutes.

3) Is RevMaxx available as an app for my iPad?

RevMaxx AI works as an all-in-one medical transcription and coding app that can be easily installed on your iPad or smartphone. Additionally, RevMaxx supports all iOS and Android devices, released as of 2023. We are coming up with our Web Extension to make RevMaxx compatible with your laptops and computers too. 

4) Can RevMaxx integrate with my EHR?

RevMaxx has flexible medical coding software that integrates with every EHR used in hospitals and healthcare centres in the US.  Our software supports interoperability with every physician’s EHR through our customisation, standardization of guidelines, and seamless compatibility by supporting numerous specialities. 

5) Does RevMaxx support all kinds of physicians’ specialisation?

At present, our software is compatible with renowned clinical groups comprising the following array of specialities:

  • Adult Medicine
  • Family Medicine
  • Geriatric Medicine
  • Home Care
  • Internal Medicine
  • Multi-Specialty Clinic
  • Oncology
  • Pain Management
  • Pediatric Medicine
  • Preventative Care
  • Primary Care
  • Psychiatry – Medication Management
  • Skilled Nursing
  • Urgent Care

That being said, our constant dedication to advancement drives us to further growth. Hence, we are diligently working towards diversifying further expansions in the following specialities:

  • Cardiology
  • Emergency Medicine
  • Endocrinology
  • ENT
  • Gastroenterology
  • General Surgery
  • Gynaecology
  • Nephrology
  • Neurology
  • Obstetrics
  • Oncology
  • Psychiatry – Behavioral Health
  • Psychiatry – Talk Therapy
  • Rheumatology
  • Sports Medicine
  • Urology
  • Vascular Surgery
  • Wound Care

TECHNICAL

1) How exactly does RevMaxx transcribe my recording and make digital SOAP clinical notes instantly?

RevMaxx is primarily an AI-powered medical coding assistant. Hence, it uses sophisticated technology defining the essentials of AI; Machine Learning, Deep Learning and Natural Language Processing, all, used as an online SOAP note generator for doctor-patient interaction, as well as generate 98% accurate medical code. 

The specific technology used in the process of recording your interaction with your patient is called “Speech Recognition”. It uses a speech-text processing technique to transform audio from the recording to a verbatim transcript, displayed and arranged as classified information with neural network classification techniques. 

Whereas, the technology used in our medical coding services uses primarily deep learning methods to recognise SOAP notes’ natural language and translates it to formal language, i.e., alphanumeric codes. These codes adhere to the latest guidelines of ICD-10 coding protocols. This is because our software’s neural network has been trained with revised WHO and government-authorised medical coding procedures.

2) How accurate is RevMaxx medical coding?

RevMaxx fundamental goal and use case lies in its guaranteed 98% medical code accuracy. Our result is backed by technical precision and data adherence.  Along with the implementation of tried, tested, and proven methods in deep learning and computational linguistics, RevMaxx is adept in the entire listing of  ICD-10-CM codes, as well as revised to comply with the requirements of specific payers and all state and federal government regulations.

With vast relevant data utilised as input, RevMaxx implements appropriate validation, and modifier usage, as well as the National Correct Coding Initiative (CCI) edits to correct potential coding errors like upcoding, and unbundling, among others. 

3) Does RevMaxx handle both medical billing and coding?

RevMaxx can provide recommended ICD-10 codes based on the content of the encounter but does not automatically submit those codes for billing and reimbursement. This is because we trust human expertise to review RevMaxx-generated medical code, owing to ambiguities in diagnoses, treatment, and further critical thinking. 

CUSTOMER SUPPORT

1) Will RevMaxx be available outside the United States?

RevMaxx AI is a US-based AI Medical scribe app that is currently only available for US-based providers and healthcare practitioners in the healthcare industry that works as a online SOAP note generator. 

2) Will RevMaxx be available in other languages? 

RevMaxx AI models are trained in General American English. So, RevMaxx is available only in English (US) as of now.

3) What hours is customer support available? 

RevMaxx CS team provides ongoing support for current customers, with timely service during traditional business hours 8 am-8 pm ET, Monday through Friday. 

We try to respond to our providers and their teams at the earliest to avoid any delay in their practice. Our team of experts is ready to answer any queries posed, posted or enquired at any of our available contacts on our website. 

4) How should I contact RevMaxx for further queries?

RevMaxx customer support team is available through email, or HIPAA-compliant chat support, with ongoing service throughout US business hours. 

PRIVACY AND SECURITY

1) How HIPAA compliant is RevMaxx?

RevMaxx strictly follows every guideline posed by the HIPAA protocol and is revised as per the latest update (2013).  We are aware of the sensitivity of every Patient Health Information (PHI). So, we developed RevMaxx software in accordance with the regulations declared by the US government. We guarantee the prevention of any kind of theft of any information stored on the healthcare record and ensure patient privacy for a lifetime. 

2) How does RevMaxx ensure that my PHI is secure?

RevMaxx is HIPAA compliant, and therefore, follows the standards set by the HIPAA security rule that highlights the secured safety of every PHI and e-PHI. We strictly adhere to the declaration of the HIPAA Security Rule which states,  ”The Security Rule requires covered entities to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting e-PHI”. 

PRICING

1) What are the Different Pricing Structures Offered by RevMaxx AI?

We identify with the complexities and significance of cost during your evaluation of using newer technologies. Hence, unlike other healthcare, documentation and medical coding software, RevMaxx AI costs 1/6 of traditional scribes and 1/2 of our other solutions. 

For Individual Physicians: 

Our services are available for each and all physicians at a fixed rate of $99 charged monthly. We believe that this fixed rate provides a more transparent and predictable experience for our users. 

For Further Personalized Plans

Kindly contact our sales team for a more accurate plan for your use case. They’ll be happy to provide you with a personalized pricing plan that aligns perfectly with your goals.

2) How are RevMaxx Rates fixed?

To ensure clarity for all of our users, our default rate for every physician is fixed and calculated annually. However, for our various solutions available for your practice, our pricing is unique and catered to the needs of every organisation. For example, our other services may depend on the kind of medical specialization users practice, their practice size, etc. 

To ensure convenience, we have implemented monthly pricing methods. Our physicians will have to pay only once to stay subscribed and from then on, it will continue as  auto-renewal subscription to avail themselves of Revmaxx AI’s guaranteed customised services.

RevMaxx : An AI-powered medical transcription platform. An easy to use web application is the gateway to fully automated documentation.

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